Industry · Indian D2C

AI agents for Indian D2C brands.

Built for the Indian D2C economics: voice agents in Hindi/Tamil/Bengali/Marathi at ₹3–5/call, COD-confirm flows that protect margin, and ad-ops that match the volume + budget reality of D2C scale.

The pain

  • Indian COD orders refuse at 20–40% — confirmation calls protect margin but per-call SaaS pricing eats it
  • Generic voice STT degrades hard on regional Indian languages and code-switching
  • D2C ad budgets don't fit US-pricing SaaS retainers; rupee pricing matters
  • Razorpay-side compliance constraints differ from global Stripe expectations

What fits

  • Voice AI Agent ships pre-wired to Sarvam (10+ Indian languages) and Plivo / Exotel SIP
  • INR Razorpay rail with PPP-adjusted pricing per agent (₹999–₹3,999 per kit)
  • Ads Agent runs Meta + Google + TikTok with per-brand autonomy thresholds
  • Indian legal entity (Bani Thani) and dedicated /in/ rail for Razorpay onboarding

Pricing context

COD-confirm at ₹3–5/call to merchants. Mid-volume Shopify merchant (10K calls/mo) = ₹30–50K/mo per service. Ads service ₹25K/mo per brand; social ₹35K/mo.

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Frequently asked questions

  • Why not use Sarvam directly?

    You can — and the agent uses Sarvam under the hood. The kit ships the orchestration around it: LiveKit transport, GPT-4o-mini reasoning, ElevenLabs TTS, DND scheduler, R2 recording, HMAC webhooks. That's the production work.

  • How does Razorpay onboarding work for resellers?

    You set up your own Razorpay merchant account; Glitch Grow runs the India entity for our own checkout. The agent is yours to deploy under your business identity.

  • GST on the kit purchase?

    Yes — the /in rail handles GST per Indian regulation. Buyers get a tax invoice from Bani Thani.

  • What languages besides Hindi?

    Sarvam supports Hindi, English, Punjabi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam — and code-switched variants.

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