Contact Us

Applicable to users of the /in/ variant of grow.glitchexecutor.com.

Merchant of record

Bani Thani
Sole proprietorship, owned by Harshita Goyal
GF-1, Gopal Tower, Shri Ram Colony, Gwalior, Madhya Pradesh – 474002, India

GSTIN: 23AMMPG9088N1ZB

Email

For all enquiries — sales, support, refunds, partnership, media — write to:

support@glitchexecutor.com

We aim to respond within 1 working day for product / sales / refund queries, and within 30 days for grievance and data-related queries (see below).

Grievance Officer

Per the IT Rules, 2021 (Rule 3(2)) and the Digital Personal Data Protection Act, 2023 (Section 13):

Name: Harshita Goyal
Designation: Proprietor & Grievance Officer
Email: support@glitchexecutor.com
Postal address: GF-1, Gopal Tower, Shri Ram Colony, Gwalior, Madhya Pradesh – 474002, India

Acknowledgement within 7 working days, full response within 30 days.

Payments & data sub-processor grievances

For grievances specifically related to Razorpay (the payment aggregator processing all Indian transactions on this site), You may contact Razorpay directly at:

Data Protection Officer: Mr. Shashank Karincheti
Email: dpo@razorpay.com
Grievance portal: razorpay.com/grievances

Community & informal support

For non-grievance product / kit / technical questions, the fastest channel is our Discord: discord.gg/HBZFKMts. Discord is informal and best-effort — for anything contractual, billing-related, or grievance-status, please use email so we have a written record.